Home Health Agencies (HHAs) provide services that cover a broad range of care provided in the home environment and may include part-time skilled nursing care, physical therapy, occupational therapy, speech-language therapy, home health aide services, medical social services, durable medical equipment (such as wheelchairs, hospital beds, oxygen, walkers), medical supplies and other services. The Centers for Medicare and Medicaid Services (CMS) administers the Medicare program for Home Health Agencies.  The Michigan Department of Community Health, Bureau of Health Systems (BHS), acts on behalf of CMS to ensure that federal requirements and quality standards are met.

Complaint Investigations

Allegations of improper care treatment, ABUSE or fraud may be made verbally, in writing, or anonymously by calling the Bureau of Health Systems' hotline number 1-800-882-6006 or by faxing to (517) 241-0093.

Home Health Searches And Comparisons 

Home Health Compare Home Health Agencies along with their characteristics and quality measures may be found at this site.

Patient Eligibility

Four (4) of the following criteria are necessary for eligibility:

1. Skilled Need: RN, PT, OT, Speech / Language Pathology Services

2. Homebound: Normal inability to leave the home

    a. Leaving home takes considerable and taxing effort

    b.  Absences are infrequent

3. The patient is under a plan of care by a physician

4. The patient receives services from a Medicare participating Home Health Agency.

Regulations And Related Documents

Conditions of Participation

Health Insurance Portability and Accountability Act (HIPAA) Information

Home Health Quality Initiatives

The Social Security Act

Contact Information

For further information, please contact:

Michigan Department of Community Health

Bureau of Health Systems, Division of Licensing & Certification

Hospitals and Specialized Health Services Section

P. O. Box 30664, Lansing, Michigan 48909

(517) 241-3830

Nationwide Complaint Hotline:  1-800-882-6006

Related Links

CMS Home Health Web Page

This CMS website has all Home Health specific information in one location.

MI Attorney General Medicaid Fraud and Patient Abuse Complaint Filing Information 
24-hour Health Care Fraud Hotline: 1-800-24-ABUSE (1-800-242-2873)

Michigan Department of Human Services (Adult Protective Services)

Statewide 24 hour Hotline: 1-800-99NOABUSE (1-800 996-6228)

Michigan Home Health Association (MHHA)

Michigan Peer Review Organization (MPRO)

Outcome-based Quality Improvement (OBQI)

Michigan Protection and Advocacy Service, Inc. (MPAS)

Developmental Disabilities:  1-800-288-5923

Mental Illness: 1-800-288-5923

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